Issue: Cannot copy and paste Keys in the 3ds Max Curve Editor. Copying single keys seem to work, but cannot copy multiple keys to multiple curves for different objects. Causes: This issue may be caused by the following: Corrupted user…

Issue: When importing SketchUp files (SKP) into 3ds Max, the following error occurs:  Google SketchUp Import  x32 Reader terminated unexpected… Note: Occasionally a crash may occur after the import error. Environment: SketchUp (SKP files) Causes: Newer versions of SketchUp files (SKP)…

Issue: When rendering with different render engines in 3ds Max (such as V-Ray or Arnold), the CPU will overheat after a few hours and the PC will shut down. Environment: 3ds Max. Arnold renderer. Chaos Group V-Ray renderer Causes: Render engines such…

Issue: When rendering with V-Ray ( Chaos Group), the render takes much longer than usual in 3ds Max. Causes: The cause of slow renders using V-Ray includes, but is not limited to: The hardware and machine specifications used for rendering. Bitmap…

Issue: Cannot create shortcut for 3rd-party plug-in in 3ds Max 2020. The Hotkey Editor doesn’t show a filter option for Category. Causes: As of 3ds Max 2020, Update 1, the Hotkey Editor has been upgraded and moved from the Customize…

Issue: How to turn on or off bitmap material previews using the Viewport and Material Editor in 3ds Max. Solution: The option in the Viewport and the option in the Material Editor work the same. They both can be used to either…

Issue: After launching 3ds Max some or all of the V-Ray and Corona toolbar icons are missing. The toolbar is still functional, but the icons do not display. Causes: V-Ray and Corona toolbar corruption. Solution: To solve issues with missing…

Issue: When loading certain scene files containing Substance materials or components into 3ds Max, the following error occurs: File Open Error Error Loading ParamBlock2 Environment: Adobe Substance plugin Causes: Known issue with specific versions of the Substance plugin for 3ds…

Issue: When clicking on various UI elements, 3ds Max windows seem to lag or appear sluggish, even on fast CPUs, such as the Intel i9 or AMD Ryzen Threadripper-series processors. Causes: Includes, but is not limited to: Under certain PC…

Issue: When launching 3ds Max on a Dell laptop with integrated Intel HD Graphics, the program crashes or freezes during the startup process. This problem occurs more on Dell laptops connected to multiple monitors via a docking station. 3ds Max…