Issue: When using the insert edge loop tool in Maya, it does not create a new edge on geometry that would normally accept it. Causes: Symmetry is enabled, altering edge loop functionality. Solution: Deactivate object symmetry prior to using the…

Issue: You installed network licensed Maya 2017 on a macOS and Maya opens successfully under the user account who installed it. However it fails to open under another user account and shows an error message: “Network License Not Available –…

Issue: How to copy custom shelf into new preferences in Maya? Causes: Shelf has disappeared after resetting the preferences folder or installing a different version of Maya. Solution: To manually restore a custom shelf in Maya, do the following: Firstly,…

Issue: Maya crashes frequently without warning performing simple operations such as moving/scaling/rotating objects, and creating polygons or when launching the program. Causes: There are several potential causes for this behavior: Corrupted User Preferences. Graphics card is not certified. Outdated graphics…

Issue: When trying to ungroup a Mesh in Maya, the following error appears in the script editor: Cannot ungroup leaf level transforms Causes: The pieces of the model were combined instead of grouped – ungrouping them will have no effect…

Issue: How to install Maya 2019.2, which can be downloaded from Autodesk Accounts portal via rpm package installer on a Linux CentOS 7.5 system. Causes: For installing Maya 2019.2 on Linux render nodes via command line.Scripting Maya 2019.2 installation on…

Issue: How does one reverse normals in Maya on a larger scale than manual selection?Many objects have too many faces to individually select and are misaligned after the file is imported into Maya. Solution: While there is no method for…

Muhammad Etman has released an updated version of his tool for exchanging scenes between Maya and Clarisse IFX. New features include a redesigned UI, Alembic support, Alembic referencing, animation support, hierarchy preservation for all objects type and more. Learn more about…

Issue: When rendering scenes with Arnold in Maya, what are the best strategies to reduce render times? Causes: Causes for slow render times include (but are not limited to) the following: Unsupported Processor. Unsupported Graphics card (GPU). Outdated or unsupported…

You can uninstall Maya on Linux using yum remove. You must have superuser privileges to uninstall Maya.Use yum remove to remove Bifrost, Substance, and Maya: sudo yum remove <mayapackage> sudo yum remove <bifrostpackage> sudo yum remove <substancepackage> This process does not remove the Maya or Bifrost…