The separate Hotkey Editor is not displaying in the 3ds Max 2020 Customize menu.


Update 1, 2 or 3 for 3ds Max 2020 has not been installed.


To fix this issue, do the following:

  1. Log in to your Autodesk Account > All Programs and Services > 3ds Max 2020.
  2. Go to Updates & Add-ons.
  3. Locate the latest update (3ds Max 2020 Update 3), then download and install it.
3ds Max 2020 Updates
3Ds Max 2020 Update

Note: 3ds Max updates are inclusive of features and fixes found in earlier updates. Downloading and installing Update 3 will install all components found in Updates 1 and 2.

See also:


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