Issue:

How to copy custom shelf into new preferences in Maya?

Causes:

Shelf has disappeared after resetting the preferences folder or installing a different version of Maya.

Solution:

To manually restore a custom shelf in Maya, do the following:

  1. Firstly, close Maya
  2. Secondly, copy the shelves folder from the old version of Maya’s prefs  folder: Documents\maya\<version>\prefs
  3. Next, paste the shelves folder into the new version of Maya’s prefs folder: Documents\maya\<version>\prefs
  4. Lastly, open Maya

See also

Source: https://autode.sk/2VxKaRu

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