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Frequent crashing in Maya


Maya crashes frequently without warning performing simple operations such as moving/scaling/rotating objects, and creating polygons or when launching the program.


There are several potential causes for this behavior:

  • Corrupted User Preferences.
  • Graphics card is not certified.
  • Outdated graphics card drivers.
  • Incompatible UI renderer.
  • Outdated Maya.

Note: Crashes in Maya can be caused by one of the issues above, or multiple. 


If the crashing in Maya is happening on all scenes (including brand new scenes), follow these troubleshooting suggestions.

Note: These efforts are in sequential order. If one does not work, please try the proceeding steps:

  1. Firstly, reset Maya to Default:  Reset Maya to Default
    • These preferences can be corrupted after extended use or after a crash, and continue to cause problems unless reset, which clears out the corrupted nodes.
  2. Secontly, Confirm that the Graphics Card is on the List of Certified Hardware for Maya, and that it meets the System Requirements (these will vary depending on the version of Maya being used).
  3. Next, check that the Graphics Card Drivers are up-to-date (Windows and Linux).
  4. Switch the internal Rendering UI Setting. Click to Windows > Settings/Preferences > Preferences > Display > Scroll down, Rendering Engine 
    • The most compatible setting will vary depending on the operating system. Select a new engine from the drop-down menu, click save then restart Maya to apply the change. 
Frequent crashing in Maya
Click to Windows > Settings/Preferences > Preferences > Display > Scroll down, Rendering Engine 

5. Lastly, confirm that the Maya software is up to date. Navigate to Help > About with Maya to confirm the exact version installed, then follow this guide to check for updates: Where to find Updates and Add-ons for Maya

Frequent crashing in Maya
Confirm that the Maya software is up to date

See also




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