Maya crashes when opening a file using File Browser. This can occur in the following scenarios:

  • Selecting File > Save.
  • Opening File > Create Reference.
  • Create Image Plane.


Browsing files on a network drive or destination that the user does not have permission to access.


  1. Close Maya
  2. Reset Maya Preferences
  3. Open Maya
  4. Switch to OS Native file browser in the Preferences menu:
file dialog

If the problem persists, or if Maya is freezing, use the following guide to identify the cause: General Troubleshooting Steps for Maya


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