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Maya crashes when opening the file browser

Issue:

Maya crashes when opening a file using File Browser. This can occur in the following scenarios:

  • Selecting File > Save.
  • Opening File > Create Reference.
  • Create Image Plane.

Causes:

Browsing files on a network drive or destination that the user does not have permission to access.

Solution:

  1. Close Maya
  2. Reset Maya Preferences
  3. Open Maya
  4. Switch to OS Native file browser in the Preferences menu:
file dialog


If the problem persists, or if Maya is freezing, use the following guide to identify the cause: General Troubleshooting Steps for Maya

Source: https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Maya-crashes-when-opening-the-file-browser.html

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